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Contacting Vachetti.
Use this form to send a message to any of our department.
Shipping Outside the United States.
Using your credit card at Vachetti is completely safe.
Our merchandise return policy.
Use of "Cookies".
Your Privacy.

To get in touch with us please email us at one of the following addresses: -- for answers to any questions you may have about our products or our ordering process -- to report errors or problems with the web site

A *real* human being will respond to your email promptly! :)

You can also call us at (214) 707-1013 during business hour (Central Standard Time).

Use this form to send a message to any of our department.

Select the appropriate department:

Your Email Address:
Type in your message:

Shipping Outside the United States

We currently ship to the following countries:

Australia Canada France Ireland Kuwait New Zealand Saudi Arabia Switzerland
Austria Denmark Germany Israel Luxembourg Norway Spain UAE
Belgium England Great Britain Italy Monaco Portugal Sweden United States
Brazil Finland Hong Kong Japan Netherlands Qatar
Using your credit card at Vachetti is completely safe.

When you use your credit card to shop at Vachetti, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees privacy.

Our merchandise return policy.

Vachetti stands behind the quality of all products sold on its site. You may return new, unopened items sold and fulfilled by Vachetti within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.
Email us at with your order #, your name, and the product you wish to return. We will email you the information necessary to process the return.

Use of "Cookies".

"Cookies" are small pieces of information stored by your browser on your computer's hard drive.

Cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.

A cookie lets you browse in the store, put items in your shopping cart, and return later to continue where you left off, with the items still in the cart. Cookies help us give you a better web site.

Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances.

You privacy.

How We Use The Information You Provide Us.

When purchasing from Vachetti, we ask you to provide information by filling out and submitting an online form.We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.

  • We do not sell, rent or lease our customer lists to third parties
  • We do not share your name and address with other companies and
  • We do not share or sell email addresses.

    We Keep Your Personal Information Secure.

    Vachetti carefully protects the security of the personal information you provide. Personal information we collect is stored in password-controlled areas of our site with limited access. When sensitive personal information (such as a credit card number) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

    Controlling and Accessing Your Personal Information.

    Vachetti lets each user manage it's own personal information. A password-controlled interface enables you to modify any information you submitted to us except financial data as credit card number. Financial data may be modified by calling (214) 707-1013.

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    Copyright © 2016 Vachetti -- All Rights Reserved